Engagement Rings FAQ

How Are Your Rings Manufactured?

All our rings are handmade in the traditional sense. That is, we start from a 6x6mm block of gold or platinum, roll it, and then shape it to make a finished ring. Whilst this is a lot more labour intensive and thus expensive, it results in a far superior finished product compared to a ring manufactured through lost-wax casting.

Are The Rings Premade? Can I Come To Your Shop and Look at Them?

Because our workshop is so busy, we do find it hard to manufacture rings for our own stock. We do have a few in stock, but we also have a number of rings in our showroom that are not displayed on our website from a third party that are exclusive to our Perth clients.

Do You Work With Rose Gold or Other Alloys

Yes, we can make rings in rose gold or any other alloy such as 22kt yellow gold, so long as the strength of the ring is not comprimised.

Can I Buy An Engagement Ring Without Buying A Diamond From You?

Yes, there is a "Buy Now" button at the bottom of the page of each ring. You will need to tell us the dimensions of the centre stone and either send it to us, or, we can recommend a gemstone setter near you.

Do I Get To View The Ring Before Purchase?

Yes, every ring that is handmade by us is able to be viewed before final setting and polishing. For interstate and overseas clients, this usually means sending photos of the unfinished ring, but on certain occasions, we can courier the unfinished ring to you. At this stage, any alterations can be made and the process repeats until you are 100% happy.

How Long Does It Takes To Make A Ring?

Please check our Manufacture Times page.

Can You Make Rings Any Faster?

Yes, in most cases we are able to manufacture a ring to accomodate a deadline.

The Ring I Want Isn't Shown Here. Can You Make It?

Yes, the rings shown here represent our previous work. Many clients either use our design service, send us a design or tell us to make a hybrid of the rings they've seen on our site.

Do You Give Free Ring Resizing?

Yes, all rings can be resized at no extra charge.

What Guarantee Do You Have On Your Rings?

We give a better than lifetime guarantee and offer free minor repairs on all our rings and earrings, whether the damage is your fault or not.

How Are Warranty Claims Handled?

If you're in Perth, just bring it back to us and we'll fix it. If in Adelaide, Brisbane, Melbourne or Sydney, we will give you the name and address of one of our recommended jewellers who can fix the ring for you. For those in other areas, we will organise a courier to send it back to us.

Can I Speak to the Jeweller Making My Ring?

Sure, you are welcome to meet in person, or chat over the phone or via email.